How Optimizing Your Phone System Can Improve Your Business

phone etiquette

As a business owner, you may have adopted the mentality – if it’s not broken, why fix it. However, in today’s tech-advanced world, utilizing the latest tech available can help improve productivity, provide you with a competitive advantage, and help you save money. One example of how technology can improve your business processes is with […]

Angry Customers – 4 Things Never to Do

angry customer

No matter what kind of business you are in, you are always going to have angry customers. I’ve run into this myself. Even though I have done everything in my power and followed their instructions explicitly they weren’t happy. So, here are some mistakes that you should avoid making when you are dealing with an […]

Great Customer Service – 5 Secrets to Success

Customer service is one of the biggest parts of any business. After all, when your customers are happy, they are more likely to come back to your business and recommend other people to it. Even worse, if they aren’t happy, they are more likely to tell more people about it. Below are five tips that […]