In the world of IT, managed services has its own individual niche. There are some specific things that go into this type of vendor provision to provide value for clients.
Here’s some of what we build into our business model to help our clients succeed in using the tools that they have at their disposal.
Proper and Authorized Access to Data
So much of managed services involves allowing people to work on particular data sets. Whether it’s related to a tool like Gusto payroll for HR. A customer relationship module, or anything else. ERP is made to offer particular data access models, and we are set up to facilitate that.
By leveraging advances in cloud services and other sea changes in technology. We make sure that what our clients need is at their fingertips, for meeting daily and long-term goals and objectives.
Transparency in Operations
Another major part of managed services is working with clients to help them to fully understand what they’re getting for their money. Evaluating vendor thresholds or looking at opportunity costs are some components of this kind of challenge. Why spend time on these sorts of things? Because long-term scaling and efficiencies rest on having just the right “formula” in place. And that doesn’t come out of a box.
When there’s transparency around pricing, fault-tolerant ,redundant systems, and around SLAs . You can be sure that you’re getting what you pay for in terms of managed services. That’s part of our value in providing managed services to a busy client.
The Right Fit
If you’re closer to the tech industry, you might have heard this a million times. But the bottom line is that a given technology can either be a big help to a business or a big hindrance. Businesses sink or swim depending on whether they can utilize business software the right way. One way to look at this is in terms of staff education. If your people can use something like Gusto payroll to speed up their productivity, then you’re golden. If they struggle with the learning curve and start to get behind. The technology implementation has been a net negative for your business!
So in our role as a managed services provider, we also consult with clients to help them figure out if they’re on the right track. Please ask us any questions that you have about how to modernize, support scaling for your business. And take things to the next level on a solid managed services foundation.