Whether you are speaking with someone who is interested in your services or they have a complaint to register, you’re going to be speaking with customers on the phone. Below are four phone etiquette tips that you can use to … Continued
No matter what kind of business you are in, you are always going to have angry customers. I’ve run into this myself. Even though I have done everything in my power and followed their instructions explicitly they weren’t happy. So, … Continued
As a business owner, one of the best things that you can do is listen to your customers. Listening to your customers’ feedback will give you valuable information. You will find out their: Fears Needs Complaints Below we are … Continued
Customer service is one of the biggest parts of any business. After all, when your customers are happy, they are more likely to come back to your business and recommend other people to it. Even worse, if they aren’t happy, … Continued
