Top Ten Customer Service Mistakes to Avoid
It’s easy to make customer service mistakes, even if you don’t want to. Let’s say you have a frustrated customer who calls for help and gets the wrong answer. Feels familiar, right? It only takes one little service mistake to ruin your day. The good news: these mistakes can be fixed. We’ll walk you through […]
3 Main Reasons You Need a Business App
Phone Etiquette – 4 Powerful Customer Service Tips
Angry Customers – 4 Things Never to Do
No matter what kind of business you are in, you are always going to have angry customers. I’ve run into this myself. Even though I have done everything in my power and followed their instructions explicitly they weren’t happy. So, here are some mistakes that you should avoid making when you are dealing with an […]
Feedback Use – 3 Simple Steps to Success
Great Customer Service – 5 Secrets to Success
Customer service is one of the biggest parts of any business. After all, when your customers are happy, they are more likely to come back to your business and recommend other people to it. Even worse, if they aren’t happy, they are more likely to tell more people about it. Below are five tips that […]
