If you’re a service business owner—especially in landscaping—and you’re tired of juggling schedules, missing client follow-ups, or dealing with messy invoicing, it’s time to simplify. The right CRM can streamline your operations, keep your customers happy, and save you weekly hours.
Let’s compare Service Autopilot, LMN, and Jobber to help you find the perfect fit for your business needs. But first, let us talk about these CRM tools.
What Is Service Autopilot?
Service Autopilot is a powerful CRM designed to help landscaping business owners like you take control of your operations. Whether scheduling jobs, optimizing routes, or managing team performance, this tool is built for efficiency.
It has features like automated invoicing, lead tracking, and a mobile app for on-the-go updates.
LMN (Landscape Management Network) is tailored specifically for landscaping businesses. It focuses on helping you create accurate estimates, manage budgets, and streamline operations.
From job costing to workforce planning, LMN has the tools to keep your business running smoothly.
Curious about how LMN can transform your workflow? Click here for a detailed review.
What Is Jobber?
Jobber is perfect for landscaping businesses that need an easy-to-use CRM for client management, online booking, and payment collection. With its intuitive interface and mobile app, you can handle scheduling, quotes, and invoices effortlessly. It’s ideal for small to mid-sized teams looking to scale.
Pros: Comprehensive feature set tailored for field service industries; customizable options suitable for both large and small service companies.
Cons: Steeper learning curve due to detailed features; some users report issues with QuickBooks Online integration leading to balance discrepancies.
LMN
Pros: Specialized tools for landscape businesses, including estimating and budgeting features; strong customer support and proactive approach.
Cons: Pricing transparency is lacking; may not be suitable for businesses outside the landscaping industry.
Jobber
Pros: User-friendly interface with intuitive design; effective payment integrations; mobile app facilitates on-the-go management.
Cons: Some users experience issues with the phone system and mapping limitations; certain features may require additional setup.
Reporting
Service Autopilot: Offers comprehensive reporting tools, including job costing and analysis, financial forecasting, and employee performance tracking.
LMN: Provides detailed financial reporting, job costing, and budgeting tools tailored for landscape businesses.
Jobber: Features customizable reports on key business metrics, real-time dashboards, financial reports, and team productivity analyses.
Marketing Tools
Service Autopilot: Includes automated marketing campaigns, lead tracking, and conversion tools to enhance customer engagement.
LMN: Focuses primarily on operational tools; marketing features are limited.
Jobber: Offers integration with marketing tools like Mailchimp and Constant Contact; automated follow-ups and reminders to maintain customer engagement.
Support and Training
Service Autopilot: Provides dedicated implementation teams, comprehensive training programs, phone and email support, and a user community for assistance.
LMN: Offers extensive training resources, including webinars and support teams, to assist with software adoption.
Jobber: Features a guided onboarding process, extensive knowledge base, video tutorials, live chat, email, and phone support, along with regular webinars and training sessions.
Integration
Service Autopilot: Integrates with QuickBooks for accounting and various payment gateways; marketing automation tools are also supported.
LMN: Offers integration with accounting software and other industry-specific tools to streamline operations.
Jobber: Integrates with accounting software like QuickBooks and Xero, payment processors such as Stripe and Square, marketing tools, and GPS tracking services.
Online Booking
Service Autopilot: Allows new customers to book appointments through your website and social media profiles, facilitating lead capture.
LMN: Does not offer online booking features; focuses more on operational management.
Jobber: Enables online booking through your website, social media, and Google search, with notifications for new appointments to ensure timely responses.
Online Customer Portal
Service Autopilot: Provides a customer portal for online booking and payments; however, this feature is not included in all plans and may require an additional fee.
LMN: Lacks a dedicated online customer portal; customer interactions are managed through traditional channels.
Jobber: Offers a 24/7 customer self-service portal where clients can request work, confirm appointment details, approve quotes, and make payments online, enhancing customer convenience.
Pricing
Service Autopilot: Offers a Startup package at $47 per month with a one-time $97 setup fee, and a Pro package at $79.97 per month with the same setup fee. The Pro package includes additional features such as time tracking and advanced marketing tools.
LMN: Pricing details are not publicly disclosed; interested businesses need to contact LMN for a customized quote based on specific needs and business size.
Jobber: Provides three pricing tiers: Core at $69/month (1 user), Connect at $169/month (up to 7 users), and Grow at $349/month (up to 30 users). All plans include unlimited customers and invoices, with higher tiers offering more advanced features.
Additional Features
Service Autopilot:
Advanced scheduling features, including recurring jobs and route optimization, make it ideal for businesses with complex operations.
Offers GPS tracking for field technicians to monitor efficiency and job progress.
Two-way SMS communication enables real-time updates between teams and clients.
Dedicated mobile app ensures field teams can access schedules, update job statuses, and log hours seamlessly.
LMN:
Designed specifically for landscaping businesses, LMN includes tools for estimating, budgeting, and managing contracts.
Strong focus on workforce planning and resource allocation.
Mobile app supports on-the-go access for field teams but lacks advanced automation tools found in other software.
Jobber:
Features include client follow-ups, automated reminders, and an intuitive mobile app for field teams.
Offers GPS routing to streamline operations and reduce travel time.
Supports quick quoting, invoicing, and payment collection to maintain steady cash flow.
Specialized tools for small to mid-sized service businesses, ensuring scalability as your company grows.
Which CRM Is Right for You?
Choose Service Autopilot if:
You need comprehensive tools to handle large teams and complex schedules.
Advanced marketing automation is essential for your business growth.
Reporting and route optimization are key to your operations.
Choose LMN if:
Your business operates in the landscaping industry.
Detailed financial planning and job costing are priorities.
You prefer tailored tools for resource management over extensive automation.
Choose Jobber if:
You’re a small to mid-sized service business looking for an easy-to-use CRM.
Online booking and a customer portal are must-haves for your clients.
You value integrations and streamlined quoting and invoicing processes.
Final Thoughts
Service Autopilot, LMN, and Jobber all offer unique strengths tailored to different industries and business sizes. By focusing on your specific needs—be it automation, usability, or industry-specific features—you can select the CRM that ensures operational efficiency and drives growth.
Still unsure?
Get a quote here to explore how they align with your business goals.
