Top Ten Customer Service Mistakes to Avoid

Top-Ten-Customer-Service-Mistakes-to-Avoid

It’s easy to make customer service mistakes, even if you don’t want to. Let’s say you have a frustrated customer who calls for help and gets the wrong answer. Feels familiar, right? It only takes one little service mistake to ruin your day. The good news: these mistakes can be fixed. We’ll walk you through […]

How to Tell if Your Social Media Marketing Is Working

How-to-Tell-if-Your-Social-Media-Marketing-Is-Working

Social media marketing sometimes feels like a guessing game. You post, share, and run ads, but how do you know if it works? Likes are great, but how’s the real stuff? Luckily, you can measure success and make sure your strategy is working. In this guide, we will show you how to tell if your […]